220-1202Practice Exam & Study Guide
90
Exam Questions
90
Minutes
75%
Passing Score
242+
Practice Questions
The CompTIA A+ Core 2 (220-1102) exam focuses on the software side of technical support. It tests a candidate's ability to install, configure, and maintain operating systems, as well as their skill in securing systems and troubleshooting complex software issues across various platforms including Windows, macOS, Linux, and ChromeOS. This exam is designed for individuals seeking entry-level roles in IT support, such as help desk technicians, field service technicians, and junior system administrators. While there are no formal prerequisites, it is highly recommended that candidates pass the Core 1 (220-1101) exam first to achieve the full A+ certification.
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Master the Windows Command Line (CMD) and PowerShell basics, focusing on networking and system repair commands.
Create a comparison matrix for different Windows editions (Home vs Pro vs Enterprise).
Practice installing and configuring various operating systems in a virtual environment like VirtualBox or VMware.
Study the specific steps for malware removal using the 7-step CompTIA methodology.
Memorize common port numbers associated with security and networking protocols.
Understand the differences between various authentication methods, including MFA and biometrics.
Review the legal and ethical aspects of operational procedures, such as GDPR, HIPAA, and PII.
Practice troubleshooting common OS boot errors and using the Windows Recovery Environment (WinRE).
Develop a deep understanding of permission structures (NTFS vs Share permissions).
Review Linux basic commands (ls, cd, chmod, chown) and the basics of the macOS terminal.
Manage your time strictly; if a Performance Based Question (PBQ) is too difficult, flag it and move to multiple-choice questions first.
Read the scenario-based questions carefully to identify the 'best' or 'first' step requested.
Eliminate obviously incorrect answers to increase your probability of choosing the right one.
Ensure you are comfortable with the simulation interface for PBQs before starting the timed portion.
Stay calm and double-check your answers for any flagged questions before submitting the exam.
242+ practice questions, 3 full mock exams, AI-powered study plan.